Tone and Content
Audio / Produced by The High CallingTranscript
Two things about Carol and her decisions. One, she was usually right. And two, right or wrong, she was always certain.
The thing is, Carol’s style left little room for input. And most people gave up trying to give it. Yet one coworker broke through—by being honest...and gentle. “Carol,” she said, “it never hurts to consider others’ opinions. They’ll either confirm what you decide or help you avoid mistakes.” The team watched as Carol primed for a quick comeback, then mentally hit pause. What Carol said was, “Thanks.”
This is Howard Butt, Jr., of Laity Lodge. Do you have a difficult truth to communicate? Keep in mind that tone of voice trumps content...in the high calling of our daily work.
Listen as Wisdom calls out! Hear as understanding raises her voice!
Prov. 8:1