What drives employees to be rude? They say they have no time to be nice. Mental overload and stress short-circuit our capacity to be fully attentive about anything. But stress isn't the only reason people are uncivil at work. The Harvard Business Review research shows that one in four people are rude because their bosses are rude.
Contributors: David Rupert
Published by The High Calling, February 17, 2013.
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